Family business, redefined

Flashback to the late 1980s, when this pilot fish is working for a small vendor that sells accounting software to small businesses.

“Although our programs were text based, they had drop-down menus like Windows, which made them easy to use by folks just starting out with computer technology,” says fish.

“Our salesman made a sale to a family business where the father was the owner and his daughter, in her early 20s, was the office manager. Being the lead installation tech, I arranged an initial meeting to discuss the installation and training that I would provide.

“During the meeting it was readily apparent that the office manager was due to give birth at any time, and she acknowledged that the installation would most likely be delayed.

To read this article in full or to leave a comment, please click here