Today, 76% of U.S. holiday shoppers over 18 use three or more channels.1 At the same time, they expect their experiences to be fast, frictionless, and personalized wherever they are, on whatever device they use. A recent study shows that Google is the first place US shoppers go to discover or find a new brand or product. With Shopping Actions, they can move seamlessly from browsing to buying with a universal cart that works across Search, the Google Assistant, and Google Express whether they’re on mobile, desktop or even a Google Home device.
Today, we’re announcing new Shopping Actions partnerships with Nike, Best Buy, and Sephora, enabling shoppers to search and shop effortlessly for tens of thousands of products ahead of this holiday season.
Best Buy gives customers even more ways to shop
Best Buy knows that when it comes to buying tech, it’s important that customers can shop how, when and where they want. With Shopping Actions, Best Buy’s products are now available on Google Express. Shoppers can use their voice to ask the Google Assistant to check store hours, order status, or even place an order.
“We’re committed to enriching lives with technology, and part of that means giving people the tools they need to research and buy in stores, online and at home. This partnership let’s our customers explore the latest tech in a whole new way.”
–Allison Peterson, President of E-commerce, Best Buy
Nike serves athletes wherever they shop
As the first brand from the Footwear and Apparel industry to join Shopping Actions, Nike makes it easy for shoppers to discover and buy from a rich online assortment. Whether they are shopping through Search or with their voice on the Google Assistant, later this month shoppers will be able to find and buy Nike products directly on Google’s platforms.
“We’re excited to partner with Google and together deliver premium Nike content and inspiring experiences to consumers. We’ll enable frictionless discovery and purchase of Nike products across Google’s ecosystem and elevate the consumer experience with direct access to Nike products and additional benefits when they add their NikePlus membership at checkout.”
– Eric Wood, VP of Digital Partnerships, Nike
Sephora leads the way in seamless omnichannel experiences
Sephora is passionate about seamless shopping. Across their award-winning App, website, and 400+ stores, Sephora constantly innovates to offer a connected, smart and fast shopping experience. With 1 out of 3 last-minute shoppers saying they choose where to buy gifts based on how soon they can get them, Sephora saw a perfect fit with Shopping Actions.2 Sephora clients can now buy across Google’s properties and earn valuable Beauty Insider points with each purchase as part of Sephora’s robust loyalty program — with overnight delivery to almost anywhere in the US.
Nike, Best Buy, and Sephora join hundreds of other merchants already taking part in the program, a 7x increase since we first launched the program. It’s easier than ever to join Google Shopping Actions, thanks to integrations with e-commerce solution partners including ChannelAdvisor, CommerceHub, Feedonomics, and Zentail. Even more are coming soon.
However big or small your business, Shopping Actions can help you reach more customers faster and easier. Learn more: fill out our interest form.
1. Google/Ipsos, U.S., Omnichannel Holiday Study, Holiday shoppers 18+ who shopped in previous 48 hours, n=5944, Nov. 2017–Jan. 2018.
2. Google/Ipsos, U.S., Omnichannel Holiday Study, Holiday shoppers 18+ who were last minute shoppers n=1121, Nov. 2017–Jan. 2018.